The Customer Catcher™ Institute and Martin Wales respect your privacy and recognizes your right to protection of all personal information you share with us, including your name, address, e-mail address, telephone number, etc. The Customer Catcher™ Institute, is the official publisher of Martin Wales products, and is the site administrator of MartinWales.com.

You are welcome to visit MartinWales.com anonymously. Personal information is not collected. Your Internet address (IP address: the address of your computer) is logged to help us learn which parts of the web site you visit, and how long you spend on the individual pages. The Customer Catcher™ Institute does not link your IP address to any personally identifiable information. Your browser automatically informs us of its name and version number; again, however, no personal information is gathered.

Limited Information Gathering

Like most commercial web sites, The Customer Catcher™ Institute uses cookies so we can better serve you with tailored information when you return. Cookies are small text identifiers sent to your computer to facilitate subsequent visits. Most browsers let you define preferences to notify you when you are sent cookies and let you decide whether to accept or reject them. Virtually all browsers let you remove cookies from your computer. Cookies cannot retrieve information from your computer, spread viruses, or capture your e-mail address. The Customer Catcher™ Institute uses the information collected with cookies to track site use and improve our service to you and other visitors. The Customer Catcher™ Institute does not use cookies to gather personal information about you.

Choice

The Customer Catcher™ Institute may collect personal information voluntarily supplied by you when you order products, enter contests, complete surveys, and the like. The Customer Catcher™ Institute clearly informs you in advance, and explains how this personal information is to be used. You have a right not to provide this information. If you choose not to provide such information, you are still welcome to visit MartinWales.com, but may be unable to participate in certain options, offers and services.

Uses of personal information

If you supply The Customer Catcher™ Institute your postal address, you may receive periodic mailings to inform you of new products, services, events, etc. If you prefer not to receive such mailings, please let us know by filling out our contact form.

Security

The Customer Catcher™ Institute takes all appropriate and reasonable steps to protect all information you share with us from unauthorized access or disclosure. We never spam or sell your e-mail address!

Commitment

The Customer Catcher™ Institute is committed to the principle of individual privacy, and is actively involved in and supports industry initiatives to preserve individual privacy rights on the Internet. Personal data privacy is a new rapidly changing area, and The Customer Catcher™ Institute is evolving to meet these demands.

Please contact us at 1-800-399-5755 or (416) 657-2520, or write us at 1 First Canadian Place, Suite 350, Toronto, ON M5X 1C1 with any questions or comments regarding these privacy policies.